On-Demand Idira/CyberArk Support Hours
Get immediate access to certified Idira/CyberArk engineers for troubleshooting, configuration, and expert guidance.
Same credits — choose a live session or a written ticket.
How It Works
Select & Pay
Choose your package and complete the secure payment via iDEAL or credit card.
Book Session
Book via our online booking system based on availability. Split your hours across multiple sessions - 8 hours = 8x 1-hour calls.
Get Support
Connect with our Idira/CyberArk expert via a video call with screensharing to diagnose and resolve your challenges live.
Need It Urgent?
Add Emergency to any package (2x rate). Call us during business hours to book and get an expert callback within 4 hours - session same day or next day.
Same credits, two ways to use them — book a live session or open a written ticket. Only actual engineer time spent is deducted.
Choose Your Package
Select the support package that best fits your needs. Larger packages offer better value with volume discounts.
Starter
Perfect for quick questions or minor issues
- Certified Engineers
- Flexible Scheduling
- Remote or on-site support
- Valid for 3 years
- Customer portal for available hours
Callback within 4 hours
Standard
Ideal for focused troubleshooting sessions
- Certified Engineers
- Flexible Scheduling
- Remote or on-site support
- Valid for 3 years
- Customer portal for available hours
Callback within 4 hours
Professional
Comprehensive support for complex projects
- Certified Engineers
- Flexible Scheduling
- Remote or on-site support
- Valid for 3 years
- Customer portal for available hours
Callback within 4 hours
Enterprise
Maximum coverage & best pricing
- Certified Engineers
- Flexible Scheduling
- Remote or on-site support
- Valid for 3 years
- Customer portal for available hours
Callback within 4 hours
Custom Package
Choose your own number of hours (40+)
Expert callback within 4 hours. Call us during business hours to book.